Shipping Policy

Thank you for shopping with us! We are committed to processing and delivering your beauty products as quickly and safely as possible.

Order Processing

Orders are processed within 1–3 business days after payment has been confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
During sales, holidays, or high-volume periods, processing times may be slightly longer.

Shipping Rates

Shipping costs are calculated at checkout based on your location, the shipping method selected, and the weight of your order.

Free Shipping

Free standard shipping is available on orders over $250 (before taxes and after discounts), unless otherwise stated.

Estimated Delivery Time

Delivery times begin after your order has been processed.

Standard Shipping: 3–7 business days
Expedited Shipping: 2–4 business days
Express Shipping: 1–2 business days (where available)

Delivery times are estimates and may vary due to weather, carrier delays, customs processing, or other unforeseen circumstances.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number so you can monitor your shipment.

Shipping Destinations

We currently ship within CANADA USA ENGLAND. If international shipping is available, customers are responsible for any applicable customs duties, import taxes, or brokerage fees.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.

If you notice an error, contact us immediately. We will do our best to update your information before your order is shipped.

Lost, Stolen, or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date.

If your order arrives damaged:

Take clear photos of the package and damaged items.
Contact our customer support team with your order number and photos.
We will work with the shipping carrier to resolve the issue and determine whether a replacement or refund is appropriate.

We are not responsible for packages marked as delivered by the shipping carrier but reported as lost or stolen after delivery.

Shipping Delays

While we strive to meet estimated delivery times, delays may occur due to circumstances beyond our control. We appreciate your patience and understanding.